Mastering the Rush: The NX Guide to Smart Hospitality & Restaurant Operations

Expert tips on leveraging restaurant technology to boost efficiency across front-of-house and back-of-house while elevating the guest experience — no gimmicks.

A chef in a walk-in cooler counting stock on a clipboard in front of wire shelves of produce, wrapped meat, herbs and cheese

October 13, 2026

Your food cost is a guess: why monthly inventory catches problems six weeks too late

Monthly inventory tells you that you lost money, not where. Why food cost percentage lags weeks behind reality, and the two numbers that close the gap.

OperationsRevenue
Two friends passing a small ribbon-tied gift envelope across a candlelit restaurant table over shared plates and white wine

October 6, 2026

E-gift cards: the underutilized revenue stream hiding in plain sight

Restaurant e-gift cards get you paid today for meals you serve later, and recipients spend past the card value. How to sell more from the POS and online.

MarketingRevenue
Server bringing a birthday dessert with a lit candle to a table of friends at a bright neighborhood restaurant

September 29, 2026

You have their number. Now what? Five campaigns worth running on your loyalty list

A loyalty list nobody uses is worth nothing. Five restaurant campaigns worth running, each with a trigger, a send window and one number to watch.

LoyaltyMarketingRevenue
Counter staff member checking a returning guest's loyalty and visit history on an NX station while the guest orders

September 22, 2026

Not Every Regular Is a Regular: Reading Your POS Data for Real Repeat Guests

How often, how recently, how much — three ways to define a regular, three different guests. Use 90 days of POS data to find the ones who stopped coming.

LoyaltyOperationsMarketing
NX Guest Loyalty signup prompt on an NX6 handheld payment device as a guest pays

September 15, 2026

New in NX Guest Loyalty: sign guests up while they pay

NX Guest Loyalty now signs guests up at the payment screen in ten digits, with rewards they can redeem before they pay. What changed and how to turn it on.

LoyaltyPOSPayments
NX15 POS rear customer display showing a loyalty signup prompt at the payment terminal

September 8, 2026

Why loyalty at the payment terminal beats a loyalty app

App loyalty programs lose guests at the download. See why POS-connected loyalty enrolls more members, captures better data, and costs less per visit.

Loyalty