Reservations & Waitlist

Run a Smoother Door.

Bookings, deposits, and the waitlist live on the same system that seats and serves the table. There's no separate host app and no clipboard, and your host stand sees the whole night at a glance.

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Host at the podium tapping the NX floor plan on a terminal as guests arrive in a sunlit dining room.

Deposits That Stop No-Shows

Take a card-on-file deposit when the booking is made. Automated SMS confirmations and reminders get guests through the door.

A Waitlist That Texts

Add walk-ins in seconds and seat them in the order that works for the house. Guests get a text when their table is ready, so they can wait at the bar instead of the door.

One Host Stand, One System

Reservations and the waitlist run on the POS, next to the same floor plan your servers work from, so the host seats from the room as it really is.

Explore every feature on the platform map

Guest on a city sidewalk reading a text that confirms their table for four at 7:00.

Before They Arrive

Every Booking, Confirmed.

Pending bookings land in one reservation queue, where you confirm or decline each one. Once a booking is confirmed, NX handles the follow-up: the confirmation text, the reminder, and the deposit that's already on file.

Card-on-file deposits taken at booking
Automated SMS confirmations and reminders
Confirm or decline pending bookings from one queue

Manager at an empty dining table reviewing the NX waitlist and seating report on a tablet.

Know Your Door

See How the Night Really Went.

The waitlist and seating report shows waitlist volume, real wait times, and seating history for any date range, so you can staff the door for the rush you actually get, not the one you guessed at.

Waitlist volume and wait times by date range
Seating history for any night or any month
In the same reports library as your sales and labor

See reporting & analytics